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With more than 800 employees worldwide, the National Family offers rewarding opportunities for professional growth through our affiliate organizations National Air Cargo and National Airlines. We invite you to become a part of our award-winning team, and contribute to meaningful work in aviation, transportation, and global logistics. As a National professional, you’ll enjoy competitive wages and exceptional benefits, plus you’ll work side-by-side with like-minded colleagues in a corporate environment that maintains strong core values, a relentless commitment to customer service, and an unwavering dedication to excellence.
At National, we promote talent from within, and cultivate a culture where outstanding merit is met with meaningful reward. We provide the tools and training needed for ongoing professional growth, and facilitate development of new skills to meet changing requirements. We value achievement, and recognize those who go above and beyond to ensure mission success. If you share our commitment to providing the utmost care for passengers, cargo and customers, then we invite you to Go National.
Push the throttle forward on your career and discover your potential in aviation, transportation, logistics and global operations support.
National Airlines is currently seeking to fill the following position:
IT / Americas
Job Description:To provide ongoing support and day-to-day maintenance of local and cloud-based information systems so that National Airlines may efficiently manage information required to serve customers and staff. To maintain all computer hardware, software and telecommunication systems which support operations, sales, finance, and administrative activities.
Technical Support- Perform troubleshooting and system maintenance on computers, computer peripherals, LAN, and telecommunication systems, and provide technical support for the staff to ensure smooth operation with minimal downtime.- Serve as the point of contact for all computer and related equipment adds, moves, and changes.- Perform telephone equipment adds, moves, and changes.- Perform software installations, including testing and installing new software releases and updates.- Perform backup and disaster recovery operations and maintain related logs.Consultation / Training- Work with other IT department staff to understand management and client requirements, adapting the information systems, or utilizing the existing capabilities of the system, to respond to those requirements.- Assess the viability of existing information systems and recommend if they may need to be replaced or upgraded to assure business productivity.- Communicate ideas and suggestions to staff and actively seek ways to help strengthen overall organizational performance.- Assist in the creation of documentation for computer and telephone procedures.- Provide training needed by staff that use computer systems so that they may get full benefit of the systems capabilities.Network Administration- Network Cable Installation- Remote Access & Network Security Implementation- Router / Switch / Firewall Installation & Configuration- IP Addressing and DNS Management- Anti-Virus System Monitoring & Response
Qualifications and Educational Requirements:- Bachelor of Science in Information Technology or comparable experience
- 5 plus years of progressive experienceAdvanced knowledge and understanding of Microsoft Server operating systems and Office software.- Advanced knowledge of PC’s, computer peripherals, TCP/IP network fundamentals, and Microsoft software such as MS Windows Server, MS Windows client, and the MS Office Suite- Experience configuring and maintaining Cisco switches and routers- WatchGuard firewall configuration and support- Understanding of Linux.- MCSE, CCNA certifications a plus.- Demonstrated ability to work independently with minimum supervision.- Excellent oral and written communication and presentation skills, to both technical and non-technical staff.
Travel Required: Yes
National Air Cargo is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability, Protected Veteran status, or any other legally protected status. We prohibit discrimination in all aspects of employment, including recruitment, hiring, compensation, benefits, training, termination, promotions or other conditions of employment or career development. We take affirmative steps to hire and advance females, racial minorities, Protected Veterans and Individuals with Disabilities. We offer Reasonable Accommodations where necessary to candidates for employment and to our qualified employees with disabilities.The duties listed above are intended only as illustrations of various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position.The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change
National Airlines is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran status, or any other legally protected status. We prohibit discrimination in decisions concerning recruitment, hiring, compensation, benefits, training, termination, promotions, or any other condition of employment or career development.
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